The Mark of the Tiger

  • Tiger's Mission

    Our Mission is to provide the most advanced and most efficient commissary, food service and jail management software to federal, state and county detention facilities on a national level. We will accomplish this by staying focused and adaptable to changes in technology and service requirements.

  • Tiger's Vision

    To be the most dependable, respected and innovative provider of services that enhance the correctional and law enforcement community in the U.S.

Corporate Goals

  • Employee Satisfaction

    To treat each employee in a fair and ethical manner and offer each employee an opportunity for personal and professional growth.

  • Customer Vision

    To see our business through the eyes of our customers and respond to their needs and concerns as a coordinated team.

  • National Growth

    To look at the nation as our marketplace and to commit ourselves to providing that market with quality products, services and support.



TIGER COMMISSARY SERVICES founded by Chad and Pam Niell to provide exceptional commissary services to federal, state and county facilities.


TIGER BANKING SOFTWARE introduced as first Windows-Based Inmate Banking & Accounting System.


FOOD SERVICES DIVISION created to better serve facility needs.


TIGERTRACK JAIL MANAGEMENT SOFTWARE SYSTEM introduced to provide affordable, fully featured corrections management software


TIGER COMMISSARY SERVICES becomes TIGER CORRECTIONAL SERVICES to fully reflect the range of services available.


Named as one of the top 5000 fastest growing privately owned businesses in America. Tiger will go on to receive the honor for a total of nine years in a row.


Opens its third distribution center in La Place, Louisiana.


Moves to new corporate offices to a three story Georgian style building in downtown Jonesboro, Arkansas to accommodate growing staff needs.


Opens its fourth distribution center in Carthage, Mississippi.


Introduces online service allowing inmate friends and family to purchase commissary inmates accounts from anywhere in the US.


Develops TIGEREXPRESS to provide online commissary services to under-served small jail markets.


Celebrates 20 years of service.

The Story of Tiger

When I was growing up, my grandfather and grandmother played a very important role in raising me. My grandfather had nicknames for everyone in the family. He called me Charlie Brown because from when I was born and up until I was 2, I had a big head and I was bald.

My grandmother got her first car when she was 46. I remember after having the car for about six months, she came home one night from running around and my grandfather said, “That woman is like a tiger. She is always on the go!” From then on, she was always referred to as Tiger and I never heard him call her by any other name.

Unfortunately, I lost my grandfather when I was 14, and my grandmother played an even bigger role in my raising by helping me pay for my education and supporting me when I was discharged from the military and graduated college. My grandmother “Tiger” had many enduring qualities; she was hard working and compassionate. She maintained a can-do spirit and was always willing to help out.

When Pam and I founded Tiger Correctional Services in 1999, it was only fitting to pay tribute to her influence on my life by naming the company in her honor. She was extremely proud of this legacy and we work hard every day to run our company by the examples and values she set.

So as Paul Harvey used to say, “Now you know the rest of the story.”

Chad Niell

Founder / CEO / Owner